The hosting company that is capable of attaining customer demands plus fulfill all that is expected as a web hosting provider truly deserves to be the best web-hosting company in the eye of the customers. Inturn, the customers help in spreading the phrase of mouth area via forums and web hosting review sites which further acts as a catalyst in the growth of the businesses customer foundation and hence the earnings.
Like a basic expectation, a customer wants their website/s to be online and running with optimum performance so that whenever a consumer access it should be able to grab the information. Many tasks are played by a best hosting company in order to keep a users website up and running easily. Some of the basic duties of a best hosting company are outlined below.
Monitoring the Machines: Most of the web hosting providers do monitor their servers round the time clock, or atleast that is what that can be seen on their websites. But do these cards actually do it? We cannot be too sure about it. But if you observe a serious web hosting provider who aims to be the best web hosting provider, their servers are constantly watched therefore does the websites hosted on it . Usually web hosts offer server checking service with their Managed Internet Hosting packages.
This is a role played by the web host in order to offer customer support to its users. There are various tasks such as scanning event logs, trace and fix the issues related to the server and the website/s hosted on it. The best web hosting company monitors the servers round the clock. Such a hosting company uses intricate monitoring scripts onto the servers. In case there is a malfunction, an automated email is immediately shot to the respective server administration departments, who further investigate the condition takes necessary actions to rectify it with minimum waste of time. It is equally important to choose a hosting service provider who operates 24×7 as the problems can be addressed immediately without stupidity.
Software Installations: The hosting provider is accountable for providing the necessary software and software licenses required for the client websites. In most cases the best hosting provider takes care of the installation, tests, trouble shooting and the deployment of the software for the clients websites.
Software program Updates and Security Spot uploads: The best web hosting providers often takes treatment of updating the software and installing necessary security patches. As a part of server security, the best hosting provider would proactively install the security patches prior to the client requesting for it.
Upgrading the Hardware Elements: Most of the web hosts who have attained recognition to be the best web hosting provider in many cases are seen to offer versatility for upgrading or downgrading the internet hosting packages. This is helpful from a customers point of view since, there are occasions when client websites suddenly start getting loads of traffic and the resources provided by the web hosting package starts off falling short. It is then that upgrading the package becomes crucial for websites smooth performance. Equally the upgrade process should be made simple and the customer should be moved to the new server as early as possible without facing any downtime.
Maintenance of the Components and Component Replacements: The hardware maintenance is usually taken care by the hosting provider himself unless of course the customer has prefered Unmanaged web hosting packages. A great web hosting provider would affect the faulty hardware components within minutes from the time it has been reported.
Back-Up and Restoration: There are limited number of hosts offering free backup services to its clients. They automate the back ups, which is often set according to customer requirements. These backups can be restored on demand from the shoppers. A professional hosting company also offers additional back up plans for some nominal additional charge that can be availed on request to the hosting provider. These servers are usually located away from the other servers or at different DC’s as a precautionary measure against various natural and online threats.